Workshop: Intro to AI agents for support - Writing prompts that get results
We're hosting a workshop on building AI agents for support. This is a hands-on workshop where you'll learn how to write great prompts for your AI agents.
If the Boston Tea Party had customer support
The Boston Tea Party as a customer support crisis: when tickets pile up, empires churn, and taxation needs representation.
Building reliable AI agents with Effect (AI Engineer World's Fair 2025)
This week, our co-founder and CTO Michael Fester gave a talk at the AI Engineer World's Fair (June 3–5), a conference bringing together leading engineers and builders working on agentic systems, developer platforms, and AI infrastructure.
Meet 14.ai: The future of customer support
Introducing 14.ai: the end-to-end customer support platform designed from the ground up for AI-native teams.