Announcing our next workshop - designing smarter QA: AI quality systems for customer support teams

AI is taking over your support queue.

But who’s QAing the bots before they tell your customers to reboot their toaster?

Join us for our next workshop: AI Quality Assurance for Support.

Because just like humans, AI can be very confidently wrong.

We’ll cover:

Why QA is critical for AI-driven support (now more than ever) Real frameworks and rubrics for reviewing AI responses at scale How to tie QA to actual customer satisfaction If you lead a support team, build AI products, or just enjoy watching GPT say weird stuff in production, this one’s for you.

RSVP here.