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July 4, 2025

This week, we focused on getting AI agents to take action via integrations and MCP: connecting to tools, triggering actions, and moving support forward.
Next Wednesday, we’re shifting gears to what those agents say and how they know what to say in the first place.
Join us for a hands-on session on AI-powered knowledge bases, featuring insights from Nivedha Venkatesh, founder of Pageloop, a tool built to automate and scale content updates for fast-moving support teams.
RSVP here: https://www.linkedin.com/events/7345997858422071296/
We’ll explore how to:
Build dynamic, self-updating knowledge bases that stay accurate Connect AI content to support workflows for faster, smarter responses Automate updates while staying on-brand and correct You’ll leave with strategies to keep your support content fresh, consistent, and helpful without manually rewriting the same article every quarter.
This workshop is perfect for: Support leaders, content teams, founders, CX managers, AI builders, and anyone tired of maintaining 47 slightly different versions of the same help doc.