September 6, 2025

Announcing our next workshop: From simulation to support with Brooke Hopkins, founder and CEO @ Coval (YC S24)

Announcing our next workshop: From simulation to support with Brooke Hopkins, founder and CEO @ Coval (YC S24)

AI agents are easy to demo, but making them reliable in production is the real challenge. Without rigorous testing, they risk regressions, unpredictable behavior, and broken customer experiences.

At our next workshop on September 10 at 9 am PT, Brooke Hopkins (CEO & co-founder @ Coval, YC S24) will share how simulation and evaluation can turn one-off successes into reliable, scalable AI support agents.

We’ll cover:

  • Why simulation and evaluation are critical for scaling AI agents beyond the demo stage
  • How startups and enterprises use evals to prevent regressions and ensure consistent support quality
  • The future of testing frameworks as agents become more autonomous and multimodal

We’ll close with a live Q&A with Brooke, drawing from Coval’s journey and the path to building agents customers can truly trust.

Perfect for: Founders, AI ops teams, engineers, and support leaders ready to scale AI-powered support with confidence.

Sign up here.