Announcing our next workshop: Using AI to supercharge customer support: Workshop with Alyona Medelyan (Thematic, YC S17)

Customer feedback only matters if you can act on it.

Too often, it’s stuck in silos, buried in spreadsheets, or tagged inconsistently. The result? Missed signals, slow responses, and customers who churn before you even know there’s a problem.

Join us for our next workshop with Alyona Medelyan, PhD, (CEO @ Thematic (YC S17)), where we’ll cut through the noise and show what actually works when turning raw feedback into real improvements with AI.

We’ll cover:

• Core principles for organizing feedback so it’s easy to navigate and act on
• How to avoid common pitfalls like silos and inconsistent tagging
• Spotting emerging issues and opportunities in real time

We’ll close with a live Q&A with Alyona, drawing on her experience helping fast-growing brands turn customer feedback into a competitive advantage.

Perfect for: Support leaders, operations teams, founders, and anyone looking to truly understand their customers.

Sign up here.