Announcing our talk at Support Driven Expo 2025: Prompt Engineering for Support

My bot and I are heading to Vegas! 🎲🤖

I’m excited to give a talk about “Prompt Engineering for Customer Support: Best Practices and Learnings,” at the Support Driven Expo 2025 this August 10-12.

We’ll be diving into how we’re building the future of AI-powered customer support systems, sharing practical insights and lessons learned from the front lines.

If you’ll be there, let’s connect!