
February 24, 2026
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LA, we’re coming!
This march, our founding AI engineer Ugo Balducci will be on stage at Support Driven Summit LA.
Ugo’s talk, “Scaling E-commerce Support with an Engineering Mindset”, breaks down what actually happens when you stop selling tools and start owning performance.
AI is the engine. Service is the product.
If you’re attending #SDSummitLA, make sure to catch Ugo’s session and connect with us while you’re there.