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November 19, 2025

On November 19, we hosted a live podcast with Jordan West, e-commerce investor, podcast host, and founder of Social Commerce Club, to explore how top-performing brands are turning TikTok Shop into a seven-figure growth engine. Drawing on a decade of operating and acquiring brands, plus running a leading TikTok Shop agency, Jordan walked through what separates shops that plateau from those that compound into millions in GMV.
Jordan’s path into e-commerce started unconventionally. While owning a restaurant in his early twenties, he began dropshipping hoverboards during the peak craze and scaled that side business with Google Ads. At the same time, he and his wife launched a baby clothing brand and leaned into Facebook ads during the 2015–2016 window, when costs were low and growth came fast.
Those experiments snowballed into eight different brands and multiple exits. That operator background now informs how he advises and invests in companies that are navigating TikTok Shop, social commerce, and performance marketing.
One of Jordan’s core points: TikTok Shop is not just another channel. It is an underpriced attention engine.
He shared examples from brands doing half a billion dollars in revenue and still struggling to get fulfillment and marketplace operations right, even as they cycle on and off TikTok Shop. At the same time, he sees household-name brands on the platform with average order values around 80 dollars, which contradicts the idea that TikTok is only for “cheap gadgets.”
To frame the opportunity, Jordan thinks in CPMs (cost per 1000 impressions). If TikTok Shop media is worth around 30 dollars per thousand impressions and a brand generates a billion impressions, the implied media value alone is staggering, before counting sales. For him, TikTok Shop today feels similar to Facebook Ads in 2014 and Shopify in its early days. Many brands still underestimate what is in front of them.
When asked which TikTok Shop trend founders should pay more attention to, Jordan did not hesitate: live shopping.
He pointed to China’s live shopping market, which is approaching a trillion dollar total addressable market. North America usually trails those trends by several years. Jordan believes a similar scale is possible here and is going “all in” on live shopping, including real estate footprints being repurposed into live shopping venues.
What is notable is that he was skeptical just a few months ago. After watching the data and momentum, he changed his mind and now sees live formats as one of the biggest opportunities of his career.
Beyond creative and content, Jordan spent time on infrastructure. He invests in software and agencies that sit close to what he calls the “base layer” for brands.
His thesis:
This is also why he does not think anyone will “kill” Shopify. In his view, Shopify owns that base layer for commerce and has built its moat through integrations. The opportunity for new players is to build on top of Shopify where it is not yet the source of truth, then layer agentic AI on top of that data.
When comparing shops that scale from zero to millions with those that stall, Jordan sees one pattern immediately. Successful brands understand that on TikTok Shop, their primary customers are creators.
That also means investing in the right tooling to support creator discovery and performance. As creator programs scale, manually finding high-performing TikTok Shop affiliate content becomes difficult. Tools like Refunnel help brands identify and analyze TikTok Shop affiliate videos, making it easier to spot what is already converting and double down on winning creators and formats.
He framed it simply: your job is not to sell directly to the end consumer on TikTok Shop. Your job is to “sell” creators on why they should sell for you. Brands that win:
On the flip side, many brands underestimate the learning curve. Jordan’s agency spends significant time just teaching enterprise teams what TikTok Shop is, what kind of content works, and how to structure programs that creators want to join.
On product selection, Jordan was blunt. TikTok Shop is not where you should test whether a product works at all. His rule of thumb is that products should already be validated at roughly one million dollars in annual sales before you push hard into TikTok Shop or scale creator programs around them.
For content performance, he addressed questions about “200-view jail.” His view:
When it comes to diagnosing stagnation, he leans on The 7 Habits of Highly Effective People. Habit one, be proactive, means assuming it is your responsibility. Instead of blaming an algorithm, treat low performance as a prompt to improve your message, hooks, and value.
Jordan is a heavy user of AI tools. He uses custom GPTs and Google AI tools like NotebookLM and AI Studio to help structure ideas, draft outlines, and test concepts with data. Yet, for personal brand content, he insists on writing the final copy himself.
He has tried outsourcing his writing and found that engagement and reach dropped. His conclusion: people gravitate to human voices. In a world flooded with AI-generated content, audiences will move toward content that feels grounded in lived experience.
His practical approach:
He also linked creativity to environment. Most mornings from nine to eleven, he hikes. That is when ideas arrive. Desk time is for turning those ideas into communication and execution. AI, in his view, should handle administrative work, support workflows that do not add direct value, and free humans to focus on creativity, product, and connection.
To close the session, we asked Jordan what his first 30 days would look like if he were launching a brand new TikTok Shop and aiming for seven-figure potential.
His playbook:
He calls this the “blitz methodology,” and uses it with brands that want to jump-start TikTok Shop momentum rather than grow in a slow, linear way.
A huge thank you to Jordan for sharing his insights, and to everyone who joined us live.